20130609

Homework- IO8 Silvia Lopez

Southville, June 7, 2013
Silver Seas Resort
Southville, Florida

Dear sirs:

I am writing in reference to the kind of service that you offer in the Silver seas resort. I looked your add that sounded amazing, so I decided to acces to your service, but now I have some problems that I saw when I arrived to the hotel.

You offered a nice and amazing ocean view, but there is not a good view the only thing that I can look is the street. The other service that you offered was a redecorated room, and my room is really disastrous , also I do not have a good signal on TV. One other point is about a quiet and relaxing enviroment, there is not nothing of that, there is much traffic. Finally you offered the oportunity of enjoy your private beach and I found a note in my room that said: "Sorry, the beach is closed today".

For all those reasons  I want my money back, because I do not like the supposed amazing service .

Sincerely yours


             Silvia Lopez

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