Writing nº1

Southville,Jun 7,2013

Silver Sea Resort

Southville,florida

Dear Sir or Madam:

I'm writing in reference to the bad service that offers at the tourist in their hotel, because you are lying in the characteristics of the hotel.

You offered a quiet and relaxing surrounding, but in reality it's noisy and the environment is very ugly. It isn't a newly redecorated room, other problem is that this hotel don't have a fabulous ocean view and worst is that this hotel don't have a private beach.

I want my money back, because you are cheating tourists or you should move me at other hotel but with the characteristics that you offered.

sincerely yours

Jean Pierre Arias Veliz